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Our Pricing:
Our prices are separated between our busy seasons:
– Spring (March, April, May)
– Autumn (October, November, December)
and our quieter seasons:
– Summer (June, July, August, September)
– Winter (January, February)
Spring & Autumn Pricing:
(March, April, May, October, November, December)
– Full-day tours:
1-2 people: ¥50,000
3-4 people: ¥55,000
5-6 people: ¥60,000
7+ people: from ¥65,000
– Half-day tours:
1-2 people: ¥40,000
3-4 people: ¥45,000
5-6 people: ¥50,000
7+ people: from ¥55,000
*parents with children – please get in touch. We generally don’t count children towards tour pricing.
Summer & Winter Pricing:
(June, July, August, September, January, February)
– Full-day tours:
1-2 people: ¥46,000
3-4 people: ¥50,000
5-6 people: ¥55,000
7+ people: from ¥60,000
– Half-day tours:
1-2 people: ¥36,000
3-4 people: ¥40,000
5-6 people: ¥45,000
7+ people: from ¥50,000
*parents with children – please get in touch. We generally don’t count children towards tour pricing.
Cancellation Policy:
If you choose to cancel your tour the following cancellation charges will apply, determined by the date (Japanese time) you contact us in writing to cancel the tour:
21+ days before the day of the tour: 10% of the total price
14-20 days before the day of the tour: 25% of the total price
6-13 days before the day of the tour: 50% of the total price of the tour
up to 5 days before the tour: 100% of the total price
Cancelling a hands-on activity:
Many of our tours feature hands-on activities in the local area that requires an additional fee on top of our guiding fee. Unless otherwise stated, any refund of such activities will be determined by the cancellation policy above (i.e. if you cancel a half-day woodworking tour 7 days before the tour, we will refund you 50% of our guiding fee, and 50% of the cost of the woodworking session).
If we have not yet charged you for the guiding fee, or a hands-on activity we may send you an invoice to cover the remaining costs if you decide to cancel.
In case of bad weather:
The tour will go ahead in the event of rain (we will suggest alternative indoor activities where available), but we may have to cancel your tour at short notice in the event of extreme weather or natural disasters that prevent the tour from going ahead (for example, if the guide cannot travel due to local trains being stopped). You’ll receive a full refund if this happens.
However, if you are staying outside the local area (Kiso and Nakatsugawa), and you cannot reach us due to travel issues (e.g. you’re coming from Kyoto, but your train is delayed/cancelled due to heavy rain in Kyoto) then we unfortunately cannot provide a refund. We recommend that our guests stay overnight locally to prevent such issues.
In case of sickness, injuries, etc.
If the guide cannot run the tour due to illness, injury, or other personal circumstances, we will first try to find an alternate guide for the day. If we can’t find one, then we will offer you a full refund.
However, we unfortunately cannot provide a refund if someone in your party is sick, injured, etc. before the tour. Additionally, while we take all possible precautions to keep our guests safe, in the event that a member of your group acts unsafely or gets injured during the tour due to their own actions, we may have to cut the tour short. In this case, we cannot provide a refund.
Safety & Travel Insurance:
We will do everything we can to ensure that our tours are as safe as possible. As such, there may be times when we are forced to cancel a tour (generally in advance, but conceivably during the tour itself in case of injuries or unsafe behaviour on the part of customers). Please see our cancellation policy above for more details.
However, please understand that even though we’ll do everything we can to keep you safe, injuries are still possible – for example slipping and falling on a well-maintained hiking trail, unforeseeable traffic accidents, etc. etc.
If by some chance this kind of thing happens, we’ll provide whatever assistance we can (for example in getting the injured party to a hospital, etc.). As mentioned above, this may mean we have to cut the tour short.
Finally, we ask that you provide your own travel insurance – we advise doing so for the entirety of your visit to Japan.
Privacy Policy:
You can find our privacy policy here.
